Deliveries and returns

DELIVERY TIMES

  • Spain and Portugal: 1-4 working days
  • European Community: 4-7 working days
  • Outside the European Community: 5- 10 working days

DELIVERY POLICY


All orders placed Monday through Friday before 12:00 will be prepared and shipped within 24 hours.
Orders placed outside these hours will be prepared the next working day.
No shipments are made on Saturdays, Sundays or holidays.
Orders are prepared at the time the payment has been confirmed.
Once the order has been placed, FAR RUNNING will send an email with the confirmation of the order.
Air or sea shipments may suffer delays outside the courier company contracted by FAR RUNNING.

POSTAGE COSTS

SPAIN ZONE SHIPPING COST MINIMUM ORDER FREE SHIPPING
PENINSULA 5,50 € 120 €
BALEARIC ISLANDS 11,50 € 120 €
CANARIAS (GRAN CANARIA Y TENERIFE), CEUTA Y MELILLA 30 € NEVER
ZONE COUNTRIES SHIPPING COST MINIMUM ORDER FREE SHIPPING
EUROPA 1 PORTUGAL PENINSULAR 5,50 € 120 €
EUROPA 2 GERMANY, BELGIUM, FRANCE, HOLLAND, ITALY, LUXEMBOURG, UNITED KINGDOM 17,50 € 240 €
EUROPA 3 ANDORRA 24 € 240 €
EUROPA 4 AUSTRIA, DENMARK, SLOVAKIA, ESTONIA, SLOVENIA 27,50 € 240 €
FINLAND, GREECE, HUNGARY, IRELAND, LATVIA, LITHUANIA, MONACO, POLAND, REP. CZECH REPUBLIC, ROMANIA, SWEDEN
EUROPA 5 NORWAY, SWITZERLAND 36 € NEVER
AMERICA USA, CANADA 40 € NEVER
AMERICA BRASIL, CHILE, MEXICO, PANAMA 60 € NEVER
OCEANIA AUSTRALIA, NEW ZEALAND 60 € NEVER
ASIA JAPAN, SINGAPUR, HONG KONG 60 € NEVER



If the country of destination of your order is not in the list above, please contact us via email warmup@far.run before placing your order and we will inform you.

FAR RUNNING will not be responsible for paying any local sales tax or import duties arising at the delivery destination, any such costs shall be borne by the Customer.

When returning or exchanging a product that has been subject to local sales taxes or import duties, FAR RUNNING will not be responsible for refunding or reimbursing these costs.

FAR RUNNING reserves the right to modify the shipping costs or free conditions offered on its website.

RETURNS AND EXCHANGES POLICY:

 

1.- Customers may request exchange and/or return by emailing warmup@far.run within 14 working days of receiving the product. The email must include the order number, a description of the products to be exchanged and/or returned and the reason for exchange and/or return.

2.- Items must be returned in their original condition, along with any accessories, and must not be used, washed or damaged and have their original labels and packaging. 

3.- Customers must send the item, in a maximum of seven (7) working days from requesting exchange and/or return, with the delivery note and where applicable the invoice issued by FAR to the following address:

FAR RUNNING, S.L

C/Sant Elies, 4-6, bajos

08006 Barcelona (Spain)

Delivery charges for exchanges and/returns will be paid by the customer requesting exchange and/return.

Until we receive the items sent to us as exchanges and/or returns they are the customer's responsibility. We recommend customers use a courier service or registered post and keep proof of postage.

In the event that FAR RUNNING sends a different item to that ordered by the customer or the items sent are defective, FAR RUNNING will bear the shipping costs for its return and/or exchange.

For special offers, which include free delivery, the customer will bear delivery costs for exchange and/or return.

FAR RUNNING does not accept returns on items sent as cash on delivery.

 4.- Once we have received the items and approved the exchange and/or return, FAR RUNNING will dispatch the new sizes or models for exchanges or will reimburse the customer via the same payment method used to place the order, within a maximum of 10 working days.